Roll with the Flow

Take Care Policy

To ensure the longevity of your sterling silver and stone jewelry, please follow these care instructions:

• Avoid Exposure: Keep your jewelry away from harsh chemicals, perfumes, and lotions. Remove your pieces before swimming, showering, or exercising.

• Storage: Store your jewelry in a cool, dry place, preferably in a cloth pouch or a jewelry box to prevent scratches and tarnishing.

• Cleaning: Clean your sterling silver jewelry regularly using a soft, lint-free cloth. For more thorough cleaning, use a silver polishing cloth specifically designed for jewelry.

• Stone Care: Different stones have unique properties; avoid exposing them to extreme temperatures or harsh cleaning agents. Use a soft, damp cloth to gently wipe stones clean.

• Tarnish Prevention: To minimize tarnishing, consider applying a thin layer of clear nail polish to the inner surfaces of rings that touch your skin.

Handmade Production & Shipping

Each piece of jewelry is handmade by me on demand after you place your order. Please allow 4-6 weeks for full processing and shipment. This ensures that each item meets my quality standards and your expectations. Please account for this timeframe when placing your order.

Rush delivery creation fees are available upon request. If you need your order by a specific date, please include that information in your request.

Return Policy

Thank you for shopping with us! We want you to love your purchase, but if you’re not completely satisfied, here’s how our return policy works:

• Eligibility for Returns: You may return unworn and unused items within 14 days of receiving your order. Items must be in their original condition and packaging.

• Exclusions: Customized or personalized pieces are final sale and cannot be returned unless they arrive damaged or defective.

• How to Return:

  • Contact us at [your email address] to initiate a return.

  • Please include your order number and reason for return in your email.

  • We will provide you with a return shipping address.

• Refund Process: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed to the original payment method within a specified timeframe.

• Shipping Costs: The customer is responsible for return shipping costs, including the cost of the shipping label, unless the item is defective or incorrect.